About us...
How do we operate as a business?
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We may be a new company but we have had experience in the services we offer. Whether it's for personal training, diabetes management, weight management or wellness coaching, we will first conduct a consultation to get to know you better and understand your needs and what you are looking to achieve. We also accept referrals from other clinics and healthcare providers so that you can achieve your goals.
For weight management, which may include medication, we operate as a platform between the customer and the pharmacies we use. As we are not a pharmacy ourselves, we can provide the holistic service that a lot of pharmacies, both online and physical, cannot offer due to their business model or a lack of time. This includes all the initial information to the surrounding care during and after treatment.
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All products, including any medicines, are approved for use within the UK by the Medicines and Healthcare products Regulatory Agency (MHRA) and the National Institute of Clinical Excellence (NICE). Some products we sell are also available via the National Health Service (NHS) - it may be worth exploring this as an option for your desired treatment via your NHS doctor/GP.
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For the weight loss medications, these are not just dispensed and shipped to you - we know that these medications are all about lifestyle change. You're not just sent the medication and left to it - we provide ongoing and unlimited aftercare & support. We offer regular check ins every 10 days but you can also contact us 7 days a week if you need any advice or support at any time. We also provide a 28 Day Meal plan written by a nutritionist and lots of online support tools to help get you into the healthier habits and mindset whilst using the medication so that when you reach your target weight, you can safely come off the medication and be in the right frame of mind and have the good habits in place.
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If purchasing a medication or a service via our platform, we can inform your GP of your intention to use the medication on your behalf with your explicit consent. We will provide proof of prescription, the relevant details regarding your dosing regime and the plan for overseeing your treatment.
Who are our partner pharmacies?
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We only use pharmacies who are registered with the General Pharmaceutical Council (GPhC). This ensures that the pharmacies we use are fully licensed, regulated and permitted to dispense medicines within the UK. We operate a fully auditable trail from the start of your process with us through to you receiving & using your medication. All items are traceable via the pharmacies we use and the licensed wholesalers they use through to the manufacturer of the products.
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Valiant Ltd (under the name Blair Robertson) is registered with and has access to the following pharmacy partners:
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​​​​​Acre Pharmacy (GPhC Registration: 9011661)
​​​​​Archer Pharmacy (GPhC Registration: 9010261)
Teleta Pharmacy (GPhC Number: 9011283)
Regulation
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Valiant Ltd is a registered company in the UK with Companies House (Registration Number: 16250889). Our registered office is Suite 2, The Omega Centre, Biggleswade, SG18 8QB.
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We only use UK based, registered & regulated prescribers and pharmacies to ensure your treatment is sourced correctly from genuine suppliers. There is a strict supply chain within the UK for any medicines, including prescription-only medicines. The entire process from start to finish in the UK is overseen by bodies such as the Medicines and Healthcare products Regulatory Agency (MHRA), the General Pharmaceutical Council (GPhC) and the National Institute of Clinical Excellence (NICE). Any advertising of medicines is overseen by the Advertising Standards Agency (ASA) and the MHRA.
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We are fully compliant with the EU GDPR Directive (enshrined in British law post-Brexit) and we are registered with the Information Commissioners Office (ICO Registration: ZB879083 ) to ensure we protect your data. Please see our Privacy Policy for more information.
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We also offer a formal complaints procedure should you feel the need to raise an issue with regards to any of the products or services we offer. Please read our Complaints Policy.
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If you are travelling abroad for a short period of time, we are able to offer a Travel Letter detailing your product / medicine, the regime you are on and, if applicable, confirmation of prescription for use of that medicine.
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We regularly review the latest industry updates and regulatory updates to ensure we are up-to-date with the latest policies, regulations and procedures for operating correctly within the UK.